iVOX FAQs

What is iVOX?

Read, Watch, and Interact. All in one app!

iVox is an interactive storybook app for children ages 4-8. Designed for little hands and big imaginations, iVOX brings favorite stories to life with three dimensional characters and scenes that children can explore. Confident readers can practice their skills in a new and fun way, while emerging readers will be helped along by the engaging narration. iVox captivates children and parents by creating a truly educational and hands on reading experience.

It’s as easy as downloading the app, selecting a book, and tapping play!

Where do I get iVOX?

iVOX is available for free with your local public library credentials.

If your library does not offer iVOX yet, be sure to ask when it will arrive!

What is the target age group for iVOX?

iVOX is available in a wide range of reading levels and is appropriate for children ages 4-8.

What you need:

• A library account from your local library.

• The iVOX app from the Apple or Google Play Store.

• An Android (i.e. Samsung, Google, etc.) or iOS (Apple) mobile device or tablet.

What to do:

• Download the iVOX app.

• Enter your zip code, library, and password associated with your library account.

• Choose your book and press play!

About iVOX experiences:

• Listen for the narration and the music. Adjust the audio volume on your device as necessary.

• 3D characters and scenes will pop up that correspond to the page. You can move your device up or down and zoom in or out by pinching the screen to enhance your viewing experience.

• A sound effect will play when it’s time to turn the page. Simply tap the right arrow key to turn the page when you are ready.

• You can go back to any page you want by tapping the left arrow key.

Is registration required?

Registration is not required to use iVOX, and you will not have to enter any personal information. Simply open the app, enter your existing library account information and begin using the app. If you don’t have a library account, you can visit your local library or become a member online.

What devices work with iVOX Books?

The iVOX app is supported by the majority of iOS and Android smart phones and tablet devices released since 2015.

Not all smart phones and tables have the gyroscope sensor required for the tilt option in the app to work for viewing the animation in different viewing angels. Please check with your device manufacture if your model contains the gyroscope sensor.

List of supported Apple devices:

Supported iPhone Models

• iPhone 12 mini

• iPhone 12

• iPhone 12 Pro

• iPhone 12 Pro Max

• iPhone 11

• iPhone 11 Pro

• iPhone 11 Pro Max

• iPhone XR

• iPhone XS

• iPhone XS Max

• iPhone X

• iPhone 8

• iPhone 8 Plus

• iPhone 7

• iPhone 7 Plus

• iPhone 6s

• iPhone 6s Plus

• iPhone SE (1st generation)

Supported iPad Models

• iPad Pro 12.9-inch (4th generation)

• iPad Pro 12.9-inch (3rd generation)

• iPad Pro 11-inch (2nd generation)

• iPad Pro 11-inch (1st generation)

• iPad Air (4th generation)

• iPad Pro 10.5-inch

• iPad Pro 9.7-inch

• iPad Air (3rd generation)

• iPad Air 2

• iPad (8th generation)

• iPad (7th generation)

• iPad (6th generation)

• iPad (5th generation)

• iPad mini (5th generation)

• iPad mini 4

Android support

Chromebooks

Chromebooks that support Android Apps on the Google Play store are supported by iVOX. Nearly every Chrome OS device launched since 2019 features Android app support unless the manufacturer specifies otherwise. Support on devices launched in 2018 and earlier is rolled out on a per-device basis, but the list of these devices is still growing. 

Pre-2019 devices that can utilize Android apps: https://www.androidauthority.com/chromebook-linux-android-apps-874984/

Kindle Fire

• Kindle Fire HD 7

• Kindle Fire HD 8

How do I use iVOX?

You must be online to long in, browse the bookshelf and download books. Once books are downloaded, you do not need to be connected to the internet to enjoy the iVOX Book experience.

Download the iVOX app from the Apple or Google Play store.

When prompted, enter your zip code and select your library. Upon selecting your library, the login screen will appear where you will be asked for your library card number and PIN. Once validated, you will be in the iVOX App’s main area where you can browse, search, and download iVOX Books. If you have any problems logging in, please contact your local library.

From the homepage bookshelf, choose a book and select “Check Out Now.” Your book will begin downloading immediately.

Once your book opens, a short tutorial will play showing you how to use iVOX. Tap the book cover and it will start playing automatically. A sound effect will let you know when it’s time to turn to the next page; you can do so by selecting the RIGHT ARROW key. To go back a page, press the LEFT ARROW key. You can PAUSE / PLAY the book at any time.

To enhance your viewing experience, move your device UP or DOWN to see the 3D scenes from different angles. You can also pinch and zoom your screen to alter your experience.

To view how much time is remaining on your book, go to the Home Screen (Bookshelf) and select the “My Books” button located on the top right side of your screen (Orange circle with a down arrow). From the “My Books” section, you can check the time remaining and return and remove a book from your device.

Once you complete the book, you can read it again it by tapping the replay button just below the RIGHT arrow key. This will return you to the beginning of the book.

Do I need to be connected to the internet to use iVOX?

You must be online to log in, browse the bookshelf and download books. Once books are downloaded, you do not need to be connected to connected to the internet to enjoy the iVOX Book experience.

How do I return or delete a book from the app?

You can return or delete a book in your library at any time.

From the Home Screen (Bookshelf), press the “My Books” button in the upper right corner (Orange circle with a down arrow). Select the book you want to return and remove from your device.

Why is iVOX not working?

It could be that you do not have a compatible smartphone. Most iOS and Android devices smart phones and tablets models within the past 6 years should work, but older models my not have the processing speed capable of supporting the animation.

For the tilt to work (moving the animation up or down), your device must have a gyroscope sensor. Most devices will have gyroscope sensors, but not certain phones and tablets may not have this option. Please check with your device manufacture to check if your device includes the gyroscope sensor.

Check your library credentials to ensure your account information is correct.

Verify that your local library offers iVOX.

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